Wednesday, September 19, 2007

Designing For Service








At Designing for Service course me and my group, we are working on a project for the UPMC Hospital. Our main focus is COMFORT. We want to help improve patient experience at the UPMC hospital.

To start gather ideas we did an affinity diagramm, last weekend.. which helped us build the territory map, that shows what our work is going to be about.









Catarina and Steve Selzer





The group members are Alankrita(ID) , Jason(ID) , Steve(HCI), Zhen (ID) and me :D
We are a pretty good group, we have also worked together a project in which we had to foster flow at the airport security checking. It was hardworking but a lot of fun.







Jason, Catarina and Steve




2 comments:

N@nc! said...

soube acerca de ti pelo Diario de noticias e vim coscuvilhar =P
mas tas de parebéns , isso e um projecto tanto a nível pessoal como profissional muito inovador e pela tua idade admiro-te e as outras pessoas que foram ctg. Boa Sorte ;)

Catarina Pereira said...

Muito Obrigada :D